This study is to assess the effect of service quality management on customer satisfaction in Stanbic IBTC Kaduna metropolis. Correlational survey research design has been adopted for the purposes of this study. Data was ...

This study assesses the impact of entrepreneurial training needs among women entrepreneurs in Southeast Nigeria. The study employed exploratory research design and primary data was collected using copies of structured ...

The study examined the impact of incentive management strategies on employee performance among telecommunication firms in Ka-duna metropolis. The objectives of the study were to determine the impacts of monetary incentive ...