Knowledge is light, and light is the only element that is powered to end the dominance of darkness in every sphere of life. Knowledge itself has no values at a first instance until is process, structure, retained and shared. ...

Total qualify management (TQM) is a management philosoph.-. which focuses on the work process and people with the ma cr concern ioi satisfying customers and improving the oraanizai; "r.a! performance. II involves the ...