Abstract:
This paper examines the effectiveness of readers’ statistics towards
service improvement in university libraries, its usefulness, and the
frequency at which readers statistics are taken, challenges associated
with statistical record in academic libraries and some solution in tackling
the problems. The data generated was analysed using simple frequency
table and simple percentage.To obtain relevant data and information for
study, three research questions were formulated based on the research
objective to guide this research work. A case study research design was
used to study the staff of the university a library and Questionnaire was
used for data collection. 30 copies of the questionnaire were distributed,
while 26 were retrieved. From the analysis it was deduced that readers’
statistics is very paramount to the growth of the library and it is faced with
some challenge such as, readers moving from one reading hall to the
other in search of resources, readers leaving before the next statistics is
taken because of the unconducive reading environment and so many
others. The recommendations are; the library staff should be up and
doing in keeping statistical records, the management should provide a
good reading environment to prevent the users from leaving the library,
there should be more awareness on resource location in the library to
prevent readers from moving up and down.
Introduction
